Registered users can read and post tweets, but unregistered users can only read them. Users access Twitter through the website interface, SMS, or mobile device app. Twitter Inc. is based in San Francisco and has more than 25 offices around the world
Twitter was created in March 2006 by Jack Dorsey, Evan Williams, Biz Stone and Noah Glass and by July 2006 the site was launched. The service rapidly gained worldwide popularity, with more than 100 million users who in 2012 posted 340 million tweets per day. The service also handled 1.6 billion search queries per day. In 2013 Twitter was one of the ten most-visited websites, and has been described as "the SMS of the Internet." As of July 2014, Twitter has more than 500 million users, out of which more than 271 million are active users.
Features
Tweets
Tweets are publicly visible by default, but senders can restrict message delivery to just their followers. Users can tweet via the Twitter website, compatible external applications (such as for smartphones), or by Short Message Service (SMS) available in certain countries. Retweeting is when a tweet is forwarded via Twitter by users. Both tweets and retweets can be tracked to see which ones are most popular. While the service is free, accessing it through SMS may incur phone service provider fees.Users may subscribe to other users' tweets – this is known as "following" and subscribers are known as "followers" or "tweeps", a portmanteau of Twitter and peeps. Users can check the people who are unsubscribing them on Twitter ("unfollowing") via various services. In addition, users can block those who have followed them.
Twitter allows users to update their profile via their mobile phone either by text messaging or by apps released for certain smartphones and tablets.
Twitter has been compared to a web-based Internet Relay Chat (IRC) client. In a 2009 Time essay, technology author Steven Johnson described the basic mechanics of Twitter as "remarkably simple":
As a social network, Twitter revolves around the principle of followers. When you choose to follow another Twitter user, that user's tweets appear in reverse chronological order on your main Twitter page. If you follow 20 people, you'll see a mix of tweets scrolling down the page: breakfast-cereal updates, interesting new links, music recommendations, even musings on the future of education.According to research published in April 2014, around 44 percent of user accounts have never tweeted.
Content
San Antonio-based market-research firm Pear Analytics analyzed 2,000 tweets (originating from the United States and in English) over a two-week period in August 2009 from 11:00 am to 5:00 pm (CST) and separated them into six categories:
- Pointless babble – 40%
- Conversational – 38%
- Pass-along value – 9%
- Self-promotion – 6%
- Spam – 4%
- News – 4%
Format
Users can group posts together by topic or type by use of hashtags – words or phrases prefixed with a"#"
sign. Similarly, the "@"
sign followed by a username is used for mentioning or replying to other users.
To repost a message from another Twitter user and share it with one's
own followers, a user can click the retweet button within the Tweet.In late 2009, the "Twitter Lists" feature was added, making it possible for users to follow (as well as mention and reply to) ad hoc lists of authors instead of individual authors.
Through SMS, users can communicate with Twitter through five gateway numbers: short codes for the United States, Canada, India, New Zealand, and an Isle of Man-based number for international use. There is also a short code in the United Kingdom which is only accessible to those on the Vodafone, O2 and Orange networks. In India, since Twitter only supports tweets from Bharti Airtel an alternative platform called smsTweet was set up by a user to work on all networks. A similar platform called GladlyCast exists for mobile phone users in Singapore, Malaysia, and the Philippines.
The tweets were set to a largely constrictive 140-character limit for compatibility with SMS messaging, introducing the shorthand notation and slang commonly used in SMS messages. The 140-character limit has also increased the usage of URL shortening services such as bit.ly, goo.gl, and tr.im, and content-hosting services, such as Twitpic, memozu.com and NotePub to accommodate multimedia content and text longer than 140 characters. Since June 2011, Twitter has used its own t.co domain for automatic shortening of all URLs posted on its website.
Trending topics
A word, phrase or topic that is tagged at a greater rate than other tags is said to be a "trending topic". Trending topics become popular either through a concerted effort by users, or because of an event that prompts people to talk about a specific topic. These topics help Twitter and their users to understand what is happening in the world.Trending topics are sometimes the result of concerted efforts and manipulations by preteen and teenaged fans of certain celebrities or cultural phenomena, particularly musicians like Lady Gaga (known as Little Monsters), Justin Bieber (Beliebers), and One Direction (Directioners), and fans of the Twilight (Twihards), Rihanna fans (Rih Navy), and Harry Potter (Potterheads) novels. Twitter has altered the trend algorithm in the past to prevent manipulation of this type to limited success.
Twitter's March 30, 2010 blog post announced that the hottest Twitter trending topics would scroll across the Twitter homepage.
There have been controversies surrounding Twitter trending topics: Twitter has censored hashtags that other users found offensive. Twitter censored the #Thatsafrican and the #thingsdarkiessay hashtags after users complained that they found the hashtags offensive. There are allegations that Twitter removed #NaMOinHyd from the trending list and added an Indian National Congress-sponsored hashtag.
Adding and following content
There are numerous tools for adding content, monitoring content and conversations including Telly (video sharing, old name is Twitvid), TweetDeck, Salesforce.com, HootSuite, and Twitterfeed. As of 2009, fewer than half of tweets were posted using the web user interface with most users using third-party applications (based on analysis of 500 million tweets by Sysomos).Verified accounts
A verified Twitter account formally validates the identity of the person or company that owns the account—the aim of the "verified" status is to prevent impersonation through the placement of a small blue checkmark by the top-right corner of a user's page, or next to the username in the platform's Search function. Twitter is responsible for assigning the blue checkmark, and it is frequently applied to the accounts of notable people in politics, music, movies, business, fashion, government, sports, media, and journalism.The owners of verified accounts can also access additional features that are not available to standard Twitter-account holders. These features include the following:
- The ability to choose how their notifications and mentions are presented. Since verified accounts typically receive a lot of followers, account holders can filter these notices based on whether or not they are from verified accounts.
- The ability to view information about their followers and their involvement on Twitter.
- The ability to receive direct messages from all followers or only selected followers.
- In a breach of Twitter's rules, some users placed the verified checkmark in their background—Twitter confirmed that such conduct is invalid. Following a design update of the Twitter platform, it is more difficult for users to impersonate a verified account because of the layout.
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